Help & Support
帮助与支持
下面是最常见问题的直接答案。仍未解决时,可以直接写信给 Nook 的独立开发者。
联系开发者 Read in English免费版与完整版
Nook 免费下载,前 30 件资料库物品完整可用。第 31 件保存前才会出现一次性买断,没有订阅、广告或试用倒计时。iCloud、搜索、归位、提醒、纠错、整箱拍、备份恢复与基础添加/搜索组件不需要完整版。买断解锁无限物品、完整 Apple Watch App 与三款进阶组件。
常见问题
可以不拍照,直接输入物品吗?
可以。只写名称并选择容器就是完整主流程。照片始终是可选附件;进入添加页不会自动请求相机权限。
照片会自动抠图或上传识别吗?
不会。Nook 保存完整圆角照片卡,不自动去背,也不猜一张照片里的多个物品。文字识别在本机完成;照片不会传到开发者服务器或云端 AI 做识别。没有识别到文字时,照片仍会保存,你可以手动补关键词。
哪些内容会计入 30 件额度?
只有资料库中的真实物品计数。活动清单里的纯文字临时项不限量,不创建物品;容器封面、整箱内容快照与它们的本机文字识别也不计入额度。删除物品回到额度内后,可以继续添加。
为什么另一台设备还没有出现最新修改?
iCloud 同步不需要完整版。确认两台设备登录同一 Apple ID、Nook 已允许使用 iCloud,并保持联网。首次同步或大量照片可能需要一些时间;不要反复删除并重建同一条记录。
购买后没有立即解锁怎么办?
打开 Nook 设置,选择“查看或恢复购买”。确认 App Store 使用的是原购买 Apple ID。一次性买断是 non-consumable,不需要重复购买;付款、取消、pending 和退款状态均由 Apple 处理。
Apple Watch 上为什么只能看到解锁说明?
完整 Watch App 属于完整版内容。购买或恢复后,在 iPhone 的 Watch App 中找到 Nook 并安装或重新打开。Watch App 随 iPhone App 提供,不需要单独购买;尚未确认权益时不会显示物品名称、位置、照片或动作。
私密物品会出现在通知或系统搜索里吗?
私密物品不会进入 Siri 与快捷指令回答、Spotlight、Widget 或 Watch 问答。相关通知只写“一件私密物品”等中性内容,不显示名称,也不附照片;回到 App 后仍需设备验证才能查看详情。
活动清单会自动把物品标成“带走”吗?
不会。勾选清单本身不改变任何物品的位置;只有你明确选择“带走并跟踪归还”后,选中的真实物品才进入归还跟踪。结束时可以按每件物品的原位逐一放回。纯文字项不会影响资料库。
如何备份或删除数据?
在 Nook 设置的“你的数据在哪”中查看存储状态、导出备份,并分别管理本机与 iCloud 私有资料。导出的 ZIP 是未加密静态副本,请放在可信位置。仅删除 App 不会主动删除 iCloud 私有资料。
写信前请附上
- iPhone、iPad 或 Apple Watch 型号
- iOS、iPadOS 或 watchOS 版本
- Nook 版本与 build 号
- 你做了什么、预期发生什么、实际发生了什么
- 必要时附截图或录屏,并遮住私人物品信息
English
Help & Support
Start with the direct answers below. If the issue remains, email Nook’s independent developer.
Email supportFree and full access
Nook is free to download, and the first 30 library items are fully usable. A one-time purchase appears only before saving the 31st item. There is no subscription, advertising, or trial countdown. iCloud, search, returns, reminders, corrections, box snapshots, backup and restore, and the basic add/search widgets do not require the Full Version. The purchase unlocks unlimited items, the full Apple Watch app, and three advanced widgets.
Common questions
Can I add an item without taking a photo?
Yes. Entering a name and choosing a container is the complete primary flow. A photo is always optional, and opening the add screen does not automatically request camera access.
Does Nook remove photo backgrounds or upload photos for recognition?
No. Nook saves a full rounded photo card, does not remove its background, and does not guess multiple items from one photo. Text recognition runs on device, and photos are not sent to a developer server or cloud AI for recognition. If no text is recognized, the photo remains saved and you can add keywords manually.
What counts toward the 30-item limit?
Only real items in the library count. Text-only temporary checklist entries are unlimited and do not create items. Container covers, box-content snapshots, and their on-device text recognition also do not count. If you delete items and return within the limit, you can add again.
Why has my latest change not appeared on another device?
iCloud sync remains free. Make sure both devices use the same Apple ID, Nook is allowed to use iCloud, and both are online. Initial sync and large photos can take time. Avoid repeatedly deleting and recreating the same record.
What if a purchase does not unlock immediately?
Open Nook Settings and choose View or Restore Purchase. Confirm that the App Store is using the Apple ID that made the purchase. The Full Version purchase is non-consumable and should not be bought again. Apple handles payment, cancellation, pending, and refund status.
Why does Apple Watch show only an unlock explanation?
The full Watch app is included with Full Version access. After purchasing or restoring, find Nook in the Watch app on iPhone and install or reopen it. There is no separate Watch purchase. Until entitlement is confirmed, the Watch app does not display item names, locations, photos, or actions.
Can private items appear in notifications or system search?
Private items are excluded from Siri and Shortcuts answers, Spotlight, widgets, and Watch answers. Related notifications use neutral wording such as “a private item,” show no item name, and include no photo. Device authentication is still required before details can be viewed in Nook.
Does checking an activity list automatically mark items as taken?
No. Checking a list alone changes no item location. Only an explicit Track Return choice places selected real items into return tracking. You can then return each one by its original place. Text-only entries do not affect the library.
How do I back up or delete data?
Open “Where your data lives” in Nook Settings to inspect storage, export a backup, and separately manage local and private iCloud data. An exported ZIP is an unencrypted static copy, so keep it somewhere you trust. Deleting the app alone does not actively delete private iCloud records.
When emailing, include
- Your iPhone, iPad, or Apple Watch model
- Your iOS, iPadOS, or watchOS version
- Your Nook version and build number
- What you did, what you expected, and what happened
- A screenshot or recording if useful, with private item details hidden
Email: 1206666847@qq.com